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Officeserv Call CTI

 

 

SAMSUNG OfficeServ Call CTI Software

 

 

Για τη σειρά των συστημάτων Officeserv 

 

 

Εφαρμογή CTI σχεδιασμένη ειδικά για συστήματα και Τηλεφωνικά Κέντρα SAMSUNG OFFICESERV.
Ιδανικό για CALL CENTER.
Συνεργάζεται με Microsoft Outlook για τηλεφωνικές κλήσεις.
Ξεκινάει από 5 άδειες μέχρι 101+.

OfficeServ Call offers computer users a comprehensive range of telephony and call management functions at the desktop including:

 

  • Screen-pop Microsoft? Outlook records based on Caller ID
  • Answering and Dialing calls with a mouse click
  • Change your station settings
  • Call Log for incoming and outgoing calls
  • Display the status of other extensions (Busy Lamp Field)


OfficeServ Call also provides customer information service such as Caller ID, company name, address, trade information and the various advanced services on your computer.

 

  • Caller ID and Caller's details, Call control services
  • Maintain multiple phone books, network phonebooks
  • Drag and Drop Call Control with BLFs
  • Scheduling Services
  • Call Log Services (Maintain records of all calls)